Question 1

What is ScrapeUp?

Accepted Answer

ScrapeUp is a web scraping API with built-in AI extraction. You send a URL and an optional plain-English prompt, and ScrapeUp returns clean, structured JSON data. It handles proxies, JavaScript rendering, CAPTCHAs, and anti-bot detection automatically — so you never have to manage scraping infrastructure.

Question 2

How do I get started?

Accepted Answer

Sign up for a free account — no credit card required. You’ll get 25,000 credits and a 30-day trial with full access to all features, including AI extraction, residential proxies, and JavaScript rendering. Your API key is available immediately in the dashboard.

Question 3

Do I need to install anything?

Accepted Answer

No. ScrapeUp is a REST API. You can call it from any language or tool that supports HTTP requests — Python, Node.js, cURL, Postman, or any other HTTP client. There are no SDKs or libraries to install.

Question 4

What programming languages does ScrapeUp support?

Accepted Answer

ScrapeUp works with any language that can make HTTP requests. The API returns standard JSON responses. Our documentation includes examples in Python, JavaScript, cURL, and more.

Question 5

What is AI extraction and how does it work?

Accepted Answer

AI extraction lets you describe the data you want in plain English instead of writing CSS selectors or XPath expressions. For example, you can say "extract the product name, price, and rating" and ScrapeUp’s LLM engine will parse the page and return typed JSON like {"product_name": "...", "price": 49.99, "rating": 4.6}. No parsing code required.

Question 6

What AI models are available?

Accepted Answer

ScrapeUp offers four extraction tiers: Fast (Gemini Flash Lite — best for simple pages), Balanced (Claude Haiku — great all-rounder), Precision (GPT-4o mini — for complex layouts), and Ultra (Claude Sonnet — maximum accuracy). All tiers are included in every plan at no extra cost.

Question 7

Does AI extraction cost extra?

Accepted Answer

No separate subscription is required. AI extraction is a per-request credit add-on included in the same billing system. For example, adding the "fast" AI tier costs +5 credits on top of your base request. Unlike some competitors that charge a separate $89+/month token plan, ScrapeUp keeps it simple.

Question 8

Can I extract data without AI?

Accepted Answer

Yes. ScrapeUp can return raw HTML, clean Markdown, or plain text without using AI extraction. You can also use your own parsing logic on the returned content. AI extraction is optional.

Question 9

How does credit-based pricing work?

Accepted Answer

Every request consumes credits based on its complexity. A standard scrape costs 1 credit. JavaScript rendering costs 10 credits. Premium (residential) proxy requests cost 25 credits. Add-ons like AI extraction add additional credits. Costs are additive — for example, a rendered scrape with balanced AI extraction costs 10 + 8 = 18 credits.

Question 10

What does the free trial include?

Accepted Answer

The free trial gives you 25,000 credits for 30 days with full access to every feature: all four AI extraction tiers, residential proxies, JavaScript rendering, anti-bot bypass, and all output formats. No credit card required to start.

Question 11

Am I charged for failed requests?

Accepted Answer

No. You are only charged credits for successful requests that return data. Failed requests, timeouts, and blocked pages do not consume credits.

Question 12

What happens if I run out of credits?

Accepted Answer

Your API requests will return a 402 error when credits are exhausted. You can upgrade your plan or purchase additional credits at any time from your dashboard. There are no overage charges — you’re always in control.

Question 13

Can I cancel anytime?

Accepted Answer

Yes. All plans are month-to-month with no long-term contracts. You can cancel, upgrade, or downgrade from your dashboard at any time. Annual plans are also available at a discount.

Question 14

What types of proxies does ScrapeUp offer?

Accepted Answer

ScrapeUp includes datacenter, residential, and mobile proxies. Datacenter proxies are included with standard requests. Residential proxies provide real ISP IPs for sites that block datacenter traffic. You select the proxy type per request using the "premium" parameter.

Question 15

Does ScrapeUp handle JavaScript-rendered pages?

Accepted Answer

Yes. ScrapeUp runs full Chrome browsers in stealth mode to render JavaScript-heavy pages, single-page applications (SPAs), and dynamically loaded content. Just add the "render=true" parameter to your request.

Question 16

Can ScrapeUp bypass CAPTCHAs and anti-bot protection?

Accepted Answer

Yes. ScrapeUp includes automatic CAPTCHA solving, browser fingerprint randomization, and request orchestration. The Web Unlocker tier is specifically designed for heavily protected sites like e-commerce platforms and social media.

Question 17

Which countries are supported for geo-targeting?

Accepted Answer

ScrapeUp supports geo-targeting across 11+ countries covering all major markets including the US, UK, Germany, France, Canada, Australia, and more. You can specify the country per request using the "country" parameter.

Question 18

What output formats are supported?

Accepted Answer

ScrapeUp can return raw HTML, clean Markdown, plain text, or structured JSON (via AI extraction). You can choose the format that best fits your pipeline — JSON for databases and APIs, Markdown for LLM consumption, or HTML for custom parsing.

Question 19

Can I scrape multiple pages at once?

Accepted Answer

Yes. You can make concurrent API requests to scrape multiple pages in parallel. Your plan determines the maximum concurrency level. There are no artificial rate limits beyond your plan’s concurrency cap.

Question 20

Is there a rate limit?

Accepted Answer

Rate limits depend on your plan tier. The free trial and Lite plans support moderate concurrency, while Business and Enterprise plans support higher concurrency for large-scale scraping operations. Check the pricing page for specific limits.

Question 21

Is my API key secure?

Accepted Answer

Yes. API keys are transmitted over HTTPS and should be treated as secrets. Never expose your API key in client-side code. If a key is compromised, you can regenerate it instantly from your dashboard.

Question 22

Does ScrapeUp store the data I scrape?

Accepted Answer

ScrapeUp does not permanently store scraped content. Page data is processed in memory, returned in the API response, and not retained. Request metadata (timestamps, credit usage) is logged for billing and debugging purposes.

Question 23

Is web scraping legal?

Accepted Answer

Web scraping of publicly available data is generally legal, as affirmed by multiple court rulings. However, you are responsible for complying with the terms of service of the websites you scrape and applicable data protection regulations (like GDPR) in your jurisdiction. ScrapeUp provides the tools — how you use them is your responsibility.

Frequently Asked Questions

Getting Started

AI Extraction

Pricing & Credits

Proxies & Infrastructure

Output & Integration

Security & Compliance

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